Here's how it works:

1. Contact Us: Provide us with some details about the instrument(s) you need repaired and the issues you'd like addressed by completing this form
2. Estimate and Consultation: We'll offer a general estimate and/or schedule a video call to gather more information.
3. Shipping Instructions: Once approved, securely pack your instrument and ship it to us. You're responsible for shipping to us; however, we cover the return shipping. We recommend shipping with tracking and insurance.
4. Repair Process: We'll promptly repair your instrument and keep you informed throughout the process.
5. Payment and Return: Upon completion, we'll inform you, collect payment (Credit Card, PayPal, or Zelle), and ship back your instrument.

Note: Estimates are subject to change. While we strive to provide accurate quotes, an in-person evaluation is the most precise. If additional repairs are necessary, we'll inform you beforehand. We prioritize restoring instruments to proper playing condition and will discuss any concerns with you. For common repairs and pricing examples, refer to our Repairs Page.